Tell us the job

Tree services

Tree root removal and root pruning

Tree root removal anywhere in Australia, matched to a local arborist.

Roots under a path, pipe or slab can often be cut back or redirected, but cutting big roots close to the trunk can kill a tree or leave it unstable, so plan it with an arborist before anyone digs.

  • We match you with the local arborist who does your kind of job.
  • Tell us the job once, and the arborist who takes it calls you.
  • Storm damage and fallen trees flagged urgent.

Tell us the tree job

What needs doing?

If anyone is in danger, call 000. For storm damage to your home, call the SES. Then tell us the job.

Only one local arborist gets your number.

Gloved hands cutting an exposed tree root with a hand saw beside paving the roots have lifted and cracked

Matched by the job, not just the postcode

A big gum over a roof, a stump and a council report are different jobs, so the job comes first.

Only one local arborist gets your number.

Your contact details go to one arborist for your job, so you deal with one person.

Storm jobs flagged urgent

Pick storm damage and the arborist sees it marked urgent. If anyone is in danger, call 000 first.

Council rules before the cut

Many councils protect bigger trees. The permit guides cover every state, so you can check first.

What happens next

A local arborist calls you.

Tell us the job
  1. Tell us the job

    What the tree needs and your postcode. A few taps.

  2. We pass it on

    To a local arborist near your postcode.

  3. They call you

    They talk it through, usually see the tree, and quote in writing. You decide.

Before anyone digs near the roots

Find out what's in the ground first. Lodge a Before You Dig Australia enquiry (at byda.com.au or in its app) before work starts, and agree who is lodging it. The plans may not show services inside your boundary, and private ones such as irrigation lines or power to a shed won't be on them at all, so a locator may be needed.

Are the roots really the problem?

Often they're only part of it. Wyndham City Council says roots are just one cause of building movement and that blaming them alone oversimplifies things. It points to leaking or disconnected stormwater pipes, which soak the soil and draw roots in.

Pipes work the same way. Hobsons Bay says old terracotta pipes are the most common cause of leaks, and roots usually get in through faults that are already there, such as leaking joints. So for pipes, start with a plumber. For cracks in a slab or wall, start with a structural engineer.

Councils want that evidence anyway. Campbelltown asks for a plumber's report if a tree is damaging pipes, and City of Parramatta generally won't support blocked pipes as a reason for removal unless the problem is serious and recurring.

Why can cutting roots kill or topple a tree?

Roots hold a tree up as well as feeding it. Hume City Council describes the structural root zone as the roots and soil a tree needs to stay standing, with a larger area again needed to keep it alive, and says breaching it substantially raises the chance of the tree falling over.

It shows up in storms. City of Darwin's 2018 urban forest report found most storm tree failures across Greater Darwin came from a lack of maintenance or from roots being cut or damaged. Some trees take it worse than others: the City of Sydney says many eucalypts cope poorly with root damage, compaction and waterlogging.

How does an arborist deal with problem roots?

First they work out which roots matter: where they run, how thick they are and how far the damage is from the trunk. Roots well out from the trunk can often be cut cleanly and the tree left to grow on. Roots inside the structural zone usually can't.

Then comes stopping them coming back. A root barrier between the tree and the path or pipe sends new roots down or away. Sometimes the honest answer is that the tree and the structure can't both stay, and then it's a removal and stump grinding, which takes the stump and surface roots below ground level.

It's skilled work: Inner West asks for an AQF Level 4 arborist for root pruning assessments.

Do I need approval to cut tree roots?

Often, yes. Plenty of councils protect roots as well as branches. Ku-ring-gai counts severing roots 50mm or more across as injuring a tree, Lane Cove needs a permit for roots 40mm or more, and Cumberland needs consent to prune live roots over 30mm. Georges River lists root pruning and root barriers as work needing approval, and in the ACT, cutting a protected tree's roots counts as damaging it.

A neighbour's roots come under state rules. In Victoria you can cut back roots crossing your boundary at your own cost, after checking with the council, and Legal Aid WA says you can cut them back to the boundary while avoiding unnecessary harm to the tree. See our neighbours' trees guide for each state, and the permit pages.

Tree root removal: what you can do yourself

You can

  • Get a plumber to check the pipes, and fix leaking stormwater pipes.
  • Photograph cracks and lifted pavers with the date, so you can see whether they're getting worse.
  • Ask the council what root size its rules cover before anything is cut.

Leave to an arborist

  • Deciding which roots can go without harming the tree.
  • Exposing and cutting roots near the trunk.
  • Putting in root barriers, or removing the tree if it comes to that.

Questions to ask an arborist about roots

  • Which roots will be cut, how thick are they, and how far from the trunk?
  • Will the tree stay stable and healthy afterwards?
  • Do council rules cover these roots, and who's applying?
  • Would a root barrier stop the problem coming back?

Hiring an arborist for tree roots

Plumber or engineer first, arborist second. We'd find out what's actually causing the damage before anyone touches a root, then have an arborist decide what can be cut without putting the tree at risk, or the house it could fall on.

Tree root removal and root pruning: common questions

Can tree roots crack a house slab?

They can be part of it, but they're seldom the only thing going on, and wet soil from a leaking pipe can make movement worse. Have a structural engineer look before deciding the tree has to go.

Will cutting roots kill my tree?

It can, depending on which roots and how close to the trunk. Cutting into the structural root zone makes the tree more likely to fall, and losing a lot of feeding roots can send it into decline.

Does stump grinding get rid of the roots?

It grinds the stump and surface roots to below ground level, but deeper roots usually stay in the soil and break down slowly. Some trees fight back: Weeds Australia says tree-of-heaven can sucker from its roots for at least 4 years after it's cut down.

Who fixes roots in my sewer pipe?

Usually you, on your side. Hobsons Bay says owners are responsible for private service pipes up to the connection point, and Bundaberg's council clears roots only from its own mains.

Roots causing trouble?

Pick the job and give your postcode, and a local arborist calls you.

Tell us the tree job

What needs doing?

Only one local arborist gets your number.

Sources

Tree rules change, so check with your council before anything is cut. How we write and check these pages.